Return & Refund Policy

At Slightly Rare, we want you to love your jewelry. If you’re not completely satisfied with your purchase, we accept returns within 14 days of the purchase date, subject to the conditions below.

1. Eligibility for Returns

To be eligible for a return, your item must:

Be returned within 14 days of the purchase date.
Be unworn and unused.
Be in its original condition, with no signs of wear, damage, scratches, tarnishing, or alteration.
Be returned in its original packaging, including any jewelry box, pouch, tags, or other packaging materials provided with the order.
Include the original order information or proof of purchase.

For hygiene and quality-control reasons, items that have been worn, used, altered, damaged, or returned without their original packaging may not be accepted.

2. How to Request a Return

To request a return, please contact us within 14 days of your purchase at contact@slightlyrarejewelry.com.

Please include:

Your order number
The item(s) you wish to return
The reason for the return
Photos of the item and packaging, if requested

Once your return request is approved, we will provide you with instructions on where and how to send your item.

Please do not send your return before receiving return instructions from us.

3. Return Shipping

Unless the item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service when returning an item. Slightly Rare is not responsible for items lost or damaged during return shipping.

If you received an incorrect, defective, or damaged item, please contact us as soon as possible after receiving your order so we can review the issue and determine the appropriate resolution.

4. Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. The time required for the funds to appear may vary depending on your bank or payment provider.

Original shipping charges are non-refundable, unless the return is due to an error on our part, such as receiving an incorrect or defective item.

5. Items That Cannot Be Returned

Returns may be refused for items that:

Have been worn or used
Show signs of damage, scratches, or alteration
Are missing original packaging or tags
Have been returned after the 14-day return period
Are not in their original condition

6. Exchanges

At this time, we do not guarantee direct exchanges. If you would like a different item, you may return your eligible purchase for a refund and place a new order.

7. Sale and Promotional Items

Unless otherwise stated, sale and promotional items are subject to the same 14-day return policy and eligibility requirements.

8. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at contact@slightlyrarejewelry.com with your order number and photographs of the item and packaging.

We will review the issue and, where applicable, provide a replacement, refund, or other appropriate resolution.